Problemas con pedidos
Inspect deliveries immediately and contact support with your order number, photos, and a clear description of any shipment or product concern.
Elegibilidad para devoluciones
Due to the nature of sterile, regulated, refrigerated, or professional-use products, returns may be limited or refused for opened, temperature-sensitive, or non-resalable items.
Manejo de cadena de frío
Temperature-sensitive items are packed with insulated materials and refrigerant when required. Carrier delays, missed delivery attempts, or incorrect addresses may affect eligibility for replacement.
Cómo contactarnos
Contact support@premieraesthetic.com with your full name, order number, and reason for the request.
Reembolso
Quando aplicu00e1vel, o reembolso seguiru00e1 o mesmo meio de pagamento utilizado na compra, respeitando os prazos da operadora ou instituiu00e7u00e3o financeira.
